Resident & Family Comments

Please click here to send us your comments and experience of The Old Vicarage Resiential Home.

 

If there is anything you feel we could enhance or improve, please let us know.
"They help me live the life I want to and are very caring."
"It's as close as I can get to living in my own home now that I need care and support."
"The staff always treat me with respect. I sometimes feel like the lady of the manor."
"Thank you so much for managing such a wonderful home for mum to spend her last few years in. A better place could not be found anywhere."
"Thank you for your care and dedication and making my Dad's final months as pleasant and happy as possible."
"I thought the care and attention I received was excellent, especially the kind staff."
"Thank you for all the care and love you have given to my mother during her stay with you. Thank you all for all the support you have given me. Your love and compassion shines through."
"This isn't me being here with people looking after me, I'm here living with my friends."
"It's a happy, happy place."
"Ask for anything, they'll do it, you only have to ask."
"We are spoilt!"

“I have a very pleasant room. The view from my window would be hard to equal by many residential homes I am sure. The size of the room is very suitable for me to keep all my own bits and pieces plus the furnishings supplied by the management.”
“The standard and availability of care is excellent. I could not want anything better. I am so pleased that with help from your staff I am still able to keep walking.”
“Food is of good quality, plentiful and varied. No doubt it is difficult to produce meals for so many with varied appetites.”
“My mother has been with you at The Old Vicarage for nearly four years now and hopefully will celebrate her 101st birthday with you. I brought her to you straight from hospital and from the day she arrived she was made to feel welcome and we, the family, were amazed how she settled in so quickly. This was entirely due to the care and kindness given to her by the staff.”
“It is good for us to know that she is regularly checked on during the night and that someone is always there to call on when she needs help. Mum continues to tell me often how caring staff are, and also how she enjoys their company, the joking and the attention. The carers are very willing to accompany her on walks round the garden and down the road, as well as spend time with her having a chat. They are always friendly, pleasant, helpful and determined to make sure mum is happy.”
“ I feel the home is an ideal size, not too large and not too small, a friendly place for the residents to call their home”
“We want to write and say how satisfied we are with the care that mother is receiving from you and your staff. There is no doubt that she settled in very quickly and is much more contented and less frustrated than before. This reflects the care, attention and good company that she enjoys in the warm comfortable and relaxing surroundings of The Old Vicarage. She also appreciates the well-kept and interestingly planted garden and loves to sit outside when it is sunny. The garden is indeed a welcome bonus”
“We are delighted with the standard of care she has received. The management and staff have invariably been welcoming, friendly and willing to discuss her general well-being and particular needs.”
“I also appreciate the efforts made to provide mental stimulation with occasional quizzes and visits from the reminiscence lady. The Friday exercise sessions must be beneficial.”
“I have no hesitation in recommending The Old Vicarage to anyone considering a need for residential care.”